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Terms of Use

Lasseters Casino Pty Ltd (LCPL) trading as Lasseters Online Casino ("Lasseters"), is licensed and regulated by the Northern Territory Government of Australia ("Government") to provide Internet gaming services through the Lasseters website ("site").

Lasseters also operates a UK Company - Lasseters UK Ltd for the purpose of transacting with our European payment partners. The Registered office is: Commercial Buildings, 11-15 Cross Street, Manchester, M2 1WE United Kingdom.

Lasseters offers you access to its services subject to the following terms and conditions ("Terms"). You are required to read and accept these Terms before registering a player account. If you do not agree with and accept the Terms that follow, please do not use this site. Lasseters may in its sole discretion modify the Terms with or without notice. We therefore request that you check these Terms on a regular basis for any changes that may occur, as your participation at this site subsequent to any modifications of the Terms, represents your acknowledgement and acceptance of these changes.

Australian law prohibits the provision of the services of Lasseters to persons physically present in Australia.

The Terms are based on the company's commitment to provide customers with a quality service in a timely, efficient and ethical manner, meeting all regulatory requirements.

In these Terms, "we/us/our" refers to Lasseters.


1. Registration

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1.1 To become a Lasseters Online Casino Player, you must first of all register. When registering, you warrant to Lasseters that:
- You are at least eighteen (18) years of age which is the legal gambling age in the Northern Territory of Australia;
- The jurisdiction in which you reside or from where you access the site is not a nominated non-gaming jurisdiction as set out in section 17 of these terms;
- You have provided an email address that is controlled solely by yourself; and
- You have provided your true, correct and complete details on the site registration form.
- You are not physically present in Australia.

1.2 It is your sole responsibility to keep registration information true, accurate and complete by notifying Lasseters Customer Support immediately of any change to registration details by:
- Updating your registered email address under the "Account Details" section - "Edit Details" page; and/or
- Posting, Emailing or faxing to us a copy of an official document to support your request to update your registration details.
- Such documentation will become the property of Lasseters and will not be returned to you.

1.3 Subject to sections 1.1 and 1.2, Lasseters will not be held liable for any incorrect information provided by the Player that may result in the Player sustaining any loss and/or damages.

1.4 Lasseters reserves the right to suspend and/or permanently close any account registered with a User Name that contains inappropriate or offensive language.

1.5 A registered Player may be classified as a Demo/Points player or Cash Player. You may only register one account at Lasseters. Lasseters reserves the right to suspend multiple accounts.

1.6 A Points/Demo Player is a Player who elects not to play for cash. Players may play for points and/or cash within the one account.

1.7 If registering to play for cash, your account will be categorized as 'Online'. As an Online registered player, you will not be able to withdraw from your player account until you have provided an appropriate form of identification as proof of age and verification of place of residence.

1.8 Lasseters considers a copy of a valid driver's licence, birth certificate, passport or age identification card as appropriate proof of age.

1.9 Adequate proof of residential address will be recognized as a copy of valid driver's licence, utility bill, rent receipt or bank statement.

We are required by law to ask these documents of our players. For further information, including specific details on documents we consider eligible for use in verifying name, date of birth, and residential address, please refer to this link.

1.10 You must provide suitable identification, as specified in sections 1.8 and 1.9, to Lasseters within ninety (90) days of registering a cash player account. If a player does not submit such proof of age identity, and place of residence, then the Player's account will be suspended until such time as suitable identification is received.

1.11 Our acceptance of your registration as a player is expressly on condition that the Player cannot use the services of Lasseters if the Player is physically present in Australia or in a nominated non-gaming jurisdiction.

1.12 If Lasseters reasonably believes that a Player is withholding information because the Player may have falsified his/her name, address or age then Lasseters reserves the right to suspend or permanently close the registered account.

1.13 Following verification procedures, a Player is classified as 'Age Confirmed' and is able to make withdrawals from his/her cash account.

1.14 Lasseters reserves the right at any time to withdraw its services from a Player if it appears to Lasseters at any time that the Player has network data which indicates the Player is physically in Australia or in a nominated non-gaming jurisdiction.

1.15 When registering a player account at Lasseters Online you will have the option to subscribe to our mailing lists. Should you not wish to receive promotional or general information emails in regards to our site simply choose the unsubscribe option on the registration page. You may update your subscription details at anytime under the "Account Details", "Edit Details" page on our site or alternatively, simply contact support@lasseters.com.au and request to be unsubscribed.

1.16 Lasseters reserves the right to telephone players who choose to complete the optional telephone number field on the registration form.  From time to time Lasseters may telephone a player in matters such as, but not limited to, Marketing/Promotional comments and technical issues, or other reasons as deemed appropriate by Lasseters Online.

1.17 Players registered at any gaming site/s operated by LCPL may receive email notifications such as but not limited to promotions and general information pertaining to other LCPL sites at which the player has not yet registered. Should players not wish for this to occur they are required to email Customer Support requesting to be unsubscribed.


2. Account Security

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2.1 Upon registering with Lasseters, you will be required to create a User Name and Password to be used when next signing onto the site. You will also be required to create a Security Question and Answer for the purpose of verification, in the event you forget your password. It is the responsibility of each Player to keep his/her User Name, Password and Security Answer confidential.

2.2 Your account is solely for your personal use. Under no circumstances, may you permit any other person or third party to access and use your account, User Name, Password and/or Security Answer, or accept any winnings or prize.

2.3 Lasseters will not be held liable and you indemnify Lasseters for any and all claims, losses, damages and/or costs accrued by the Player where the Player has disclosed his/her User Name, Password and/or Security Answer to another individual.

2.4 Lasseters strongly recommends players do not install software that automatically saves/displays players login details and passwords. Lasseters will not be held liable where a Player may have third party software installed which automatically enters a Player's Password in their Lasseters Account or where a Player may have his/her Internet Browser configured to save passwords.

2.5 In the event that you believe your Password or Security Answer is no longer secure, you should change your password or Security question and answer immediately under the "Account Details" section - "Change Password" or "Edit Security Question and Answer " page. Alternatively you can notify us via email at support@lasseters.com.au, whereupon you will be provided with full instructions.

2.6 Any wager/s made and accepted at Lasseters using your User Name and Password will be treated as valid and binding on you.


3. Account Use

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3.1 Requirements/Instructions on how to open and use your Lasseters account are provided in the "Getting Started" section of our site. In addition to these requirements, you agree to all the terms contained herein and to the Player Limits set out in section 5.

3.2 Deposits into Player accounts can be made online using *VISA, *MasterCard, and through third party payment providers. (*Note: Players depositing via credit card must use a card registered in their name only).

As part of our verification procedures we may deposit a small amount to the credit card you used at our site, to verify that you are the card owner. We ask that you quote the correct amount which appears on your bank statement to our Customer Support staff. We will then upgrade your account in order for you to continue play.

We log IP address details against your credit card deposits, and will prosecute credit card fraud to the full extent of Australian and International Law.

3.3 Deposits into a Player account using third party payment providers such as, but not limited to, NETELLER and Moneybookers, will be processed by Lasseters once funds are received from the third party payment provider, except where other arrangements have been made with the Player.

3.4 It is your sole responsibility to make yourself aware of the provisions and terms of agreement stipulated by the third party payment provider/s. Lasseters is in no way liable for any losses and/or damages suffered by the Player arising from any negligence or other default, act or omission by or on behalf of any third party payment provider/s.

3.5 Lasseters will not transfer any confidential Player information to the third party providers as per our Player Privacy policy.

3.6 Deposits into Player accounts can also be made offline via cheque, and telegraphic wire transfers. Players must have a registration level of Age Confirmed to be eligible to use offline deposit methods.

3.7 Lasseters may at their discretion restrict Players residing in particular jurisdictions from depositing funds to their Player account via Credit Card or other methods. Players who reside in these jurisdictions may therefore deposit to their player account via Telegraphic Transfer only.

3.8 Each time you make a deposit or place a bet/wager at Lasseters you warrant that:
- you are over the age of 18 years
- that any financial instrument used by you at Lasseters does not have any additional person under the age of 18 associated with it.

3.9 Only Players with a registration level of Bronze, Silver and Gold may make withdrawals via third party payment providers, such as but not limited to FirePay and NETELLER.

3.10 Winnings are subject to Lasseters verification procedures before payment. Lasseters may charge a nominal fee when players choose to make a withdrawal from their Lasseters cash account to cover transactional costs. Players requesting a stop payment/buy back on a cheque may be charged a nominal fee.

3.11 Players who deposit funds to their Lasseters Online account without placing a bet, and wish to make a withdrawal, will incur a 5% processing fee on the total deposit amount. Additionally as per our Austrac requirements, Lasseters is obligated to report the details of such a transaction as suspicious under the Anti-money laundering act. Any repeat behaviour of this type will result in the players withdrawal being declined, until such time as turnover requirements have been met on the total deposit amount.

3.12 Lasseters reserves the right to charge additional transaction fees where multiple withdrawals (more than 5) are made within a 24-hour time period.

3.13 Players collecting wins from Lasseters are exempt from paying tax on prize monies in Australia. Lasseters pays all gaming taxes to the Northern Territory Government of Australia.

3.14 The minimum withdrawal amount from your Lasseters Online account is 20 units of the currency of your account. (So, $20 for a USD account, £20 for a GBP account, and €20 for a Euro account.)


4. Use of Customer Support Facilities

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4.1 To ensure you receive the very best customer service experience, Lasseters has developed email and chat facilities for your use. When using our support email and chat facilities, you agree not to transmit, send or display content containing any of the following:

- Statements that defame, abuse or threaten Lasseters staff;
- Tasteless, bigoted or inappropriate remarks;
- Any material that endeavors to sell, solicit or aggravate Lasseters staff;
- The distribution of unauthorized copyright material including computer programs, recordings, photos, designs and artwork; and
- Any material that contains obscene, vulgar or indecent photographs, images or language.

4.2 Players breaching these terms may be subject to litigation or prosecution under appropriate law.

4.3 A Player attempting to damage, defame or slander the reputation of Lasseters will be excluded from the site indefinitely and their player account suspended or closed permanently.

4.4 A Customer Care Supervisor has the right to remove a Player from the support chat facility for any reason without providing the Player with any reason for the eviction.


5. Player Limits and Registration Levels

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5.1 'Online' registered Players have a default deposit limit of $500 per month when depositing to their Player account. A lower deposit limit may be set if requested. Online registered Players may not withdraw funds from their player account until they have provided the appropriate identification to become Age confirmed (See: Sections 1.8, 1.9 and 1.13).

5.2 'Age Confirmed' Players have a default deposit limit of $2,500 per month when depositing to their Player account.

5.3 A Player's registration level may be upgraded to Bronze when their address has been confirmed. To confirm his or her address, a player can:

  1. Contact Customer Care and request that a PIN code letter be sent to his or her postal address, or
  2. Request a withdrawal by cheque, and then verify his or her cheque number with Customer Care.
Players at these levels can also withdraw funds from their account via NETELLER, Moneybookers, Click2Pay, Instadebit and Cheque. A 'Bronze' Player has a default deposit limit of $5,000. Upon request and subject to approval, you may apply for an increase in this limit.

5.4 Subject to approval, players may be eligible for Silver, Gold or Diamond membership status. Lasseters may establish limits on the amount you may deposit at these levels and vary such limits from time to time.

5.5 As a responsible gaming operator, Lasseters has implemented a seven (7) day cooling off period when increasing a Player's deposit limit. The seven (7) day cooling off period will commence upon a Player's application for an increase. For full details, please refer to the Lasseters Responsible Gaming Policy that is incorporated by reference into these Terms.

5.6 Lasseters may at their discretion lower the default deposit limits for players residing in particular jurisdictions.


6. Account Exclusions, Suspensions & Closures

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6.1 A Player may request to be excluded or can exclude themselves from the site at anytime. Upon initiating an exclusion the Player will not be able to play for the period selected.

6.2 If a Player self excludes three (3) times a permanent ban will be applied to that player account. This is a restriction set in place by the Northern Territory Government of Australia and, therefore, not negotiable unless taken up by the Player concerned with the Northern Territory Government directly.

6.3 Lasseters, reserves the right to ban players indefinitely, who have permanently self excluded themselves, from participating at other Internet gaming sites operated by Lasseters Casino Pty Ltd (LCPL).

6.4 Lasseters reserves the right to permanently exclude a Player from the site where the Player is in breach of these Terms and may at its discretion pay the balance of the Player's account to the Player where the Player is not under investigation (refer to section 9.3)

6.5 Lasseters reserves the right to suspend a Player's account as a result of, but not limited to the following reasons:
- Too many successive failed "security Answer " or "password" attempts;
- Deposit reversals;
- Rejected Credit Details;
- Failure to provide and maintain true, accurate and complete registration details (See: section 1.2);
- Failure to provide sufficient identification (See: sections 1.8, 1.9);
- Inappropriate use of customer support facilities (See: section 4);
- Compliance with our Responsible Gaming Policy; and/or
- Player misconduct.

6.6 Lasseters reserves the right to suspend a Player's account indefinitely, if there is a breach of these Terms of Use.

6.7 Lasseters may place a stop payment on any funds to be issued to a Player or temporarily place a suspension on a Player's account, if it considers that payment of such funds or continuance of the account is affected by illegality or constitutes an offense at law, or if the Player is under investigation (refer to section 9.3).

6.8 If you attempt to defraud Lasseters or any other gaming site operated by Lasseters Casino Pty Ltd (LCPL), in any way, including without limitation through the use of credit cards or any other payment method, regardless of the outcome, or if you fail to honour credit card or other payment method deposits or "charge back" any deposit/s made to your account, Lasseters will undertake the following courses of action:
- We will suspend your account indefinitely;
- All winnings to which you might otherwise be entitled will be forfeited;
- Refer any charge backs along with your player details to a debt collection agency;
- We reserve the right to recover any fees from you that LCPL may be charged from a collection agency; and
- Lasseters reserves the right to issue common law proceedings against you.

6.9 A suspended account becomes dormant after a period of 183 days. All dormant accounts are considered closed, and the balance of a Player's account will be withdrawn by Lasseters. The Player is entitled to apply to have these funds returned to them if application occurs within five years of the date on which the account becomes dormant.

6.10 In the event of a Player's death, the balance of the Player's account or any prizes arising from entry into a promotion/competition will automatically form part of the deceased Player's estate. Lasseters will request the claimant to supply a copy of the death certificate and a certified copy of proof of entitlement such as a grant of probate of the will and final testament.


7. Unfinished Games

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7.1 If a Player fails to finish a multi-state game before signing out of the site, that game will remain unfinished in our system for a period of 183 days.

7.2 If a Player fails to complete an unfinished game within 183 days, the account is considered dormant and will result in the wager amount being forfeited to the NT Government of Australia. The Player is entitled to apply to the NT Government to have these funds returned to them if application occurs within five years of the date on which the account becomes dormant.

7.3 Subject to 7.2, the Lasseters system will terminate all unfinished games after 183 days has elapsed.


8. Promotions/Competitions

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8.1 Lasseters may promote its Internet gaming service via promotions/competitions, to which entrants must be at least 18 years of age and must not reside in a nominated non-gaming jurisdiction as set out in section 17.

8.2 Lasseters reserves the right to withdraw promotional funds from a player account if these funds have not been bet/wagered within 14 days of receipt.

8.3 For full details, please refer to the Promotions/Competitions Terms & Conditions incorporated by reference into these Terms of Use.


9. Player Privacy

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9.1 The Australian Federal Government's National Privacy principles are set out in the 'Privacy Act' 1988 (Cth). Lasseters is committed to protecting Player privacy by acting in accordance with the requirements of the Act. For full details, please refer to the Lasseters Privacy Policy that is incorporated by reference into these Terms.

9.2 The Lasseters Privacy Policy provides that we will not sell, rent or distribute a Player's personal information to a third party.

9.3 Section 9.2 will not apply where, subject to section 40 'Investigations' of the 'Privacy Act' 1988 Cth, a Player is under official investigation by any government, judicial, or state authorized regulating body for reasons of fraud, terrorist activity, money laundering or any other illegal, illicit, criminal activity.

9.4 Sharing of Player information - LCPL reserves the right to cross reference player information between its Online Gaming entities as set out in the Privacy Policy. By accepting the Privacy Policy and Terms you consent to the use of your personally identifiable information in the manner described in the Lasseters Privacy Policy.

Lasseters may share your personal data with our Regulators (Northern Territory Government of Australia) when permitted to do so and other Government agencies in order to comply with our obligations under Australia's anti-money laundering and counter-terrorism financing (AML/CTF) Acts.


10. Legal Compliance

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Lasseters does not warrant or suggest that Internet gaming or any such Trade Lotteries comply with the legal requirements of any jurisdiction other than the Northern Territory of Australia. It is the sole responsibility of the player to satisfy his/herself of the legal requirements within that jurisdiction.


11. Advertising Legal Restrictions

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Where the law of any jurisdiction outside of the Northern Territory prohibits Lasseters from advertising gambling, this site is not intended to act as an advertisement in that jurisdiction. A person residing within a nominated non-gaming jurisdiction (See: section 17) should immediately cease and desist their inspection of such material.


12. Disputes

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12.1 All Lasseters games are conducted under Government approval. All Players agree to submit to the jurisdiction of the courts of the Northern Territory of Australia and to all Australian courts of higher appellate jurisdiction in respect of all matters arising pertaining to the Lasseters Terms of Use and Policies.

12.2 If a claim for a gaming win is made by a claimant within 5 years of the end of the game, Lasseters will immediately attempt to resolve the claim.

12.3 If Lasseters is unable to resolve the claim, the claimant will be notified by email of the decision and be further advised that they are entitled to apply to, the Director of Gaming Northern Territory Government for a review of the decision within 10 days of receiving such notice.

12.4 If a request is made to the Director, the Director may carry out investigations considered necessary to resolve matters in the dispute and must determine whether the prize or gaming win is to be given to the claimant or not.

12.5 Entitlement to a gaming win lapses if not claimed within 5 years. If a gaming win is not claimed within 5 years after the end of the game in which the gaming win was won, the entitlement to the gaming win is extinguished.


13. Site Content / Use

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13.1 All content on the site is for personal, non-commercial use only. Players must not use the site or Lasseters support chat facility to deal in securities, conduct any business or illegal activity. If a Player is found to be using the Lasseters site for any reason other than that of personal use, Lasseters will close the account of the Player and ban their future use of the site.

13.2 Content on the site is not to be reproduced or distributed without the prior written consent of Lasseters. Lasseters own the copyright in all content on the site. Anyone found using a Lasseters registered trademark or any of the copyright content at this site without prior written consent from Lasseters may be subject to litigation.

13.3 While considerable care has been taken in compiling and updating content on the site, Lasseters does not guarantee the accuracy of such content. To the extent permitted by law, Lasseters excludes all warranties in relation to the content and is not liable for any damage, loss, cost or expense incurred by any person using the site.

13.4 You will not violate or attempt to violate the security of Lasseters and you must not hack into Lasseters, the computer systems that support it or the computer systems of others users of Lasseters. Hacking means unauthorized access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer system or website.

13.5 Subject to Government approval Lasseters reserves the right to withdraw a game/s from the site indefinitely at any time with/without notice.

13.6 Lasseters may at its sole discretion make changes to the pay tables/rates applying to the Lasseters games. It is the player's responsibility to be aware of the payout rate applying to each game before choosing to place a bet/wager on that game.


14. Independent Links

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14.1 The Lasseters site contains links to other sites not operated by Lasseters. Lasseters does not control those sites and cannot be held responsible for their content. Providing such links is not intended as an endorsement of any goods, services, policies or content on those sites.

14.2 Lasseters will not be liable for any damages, losses (or other) to players that may be experienced due to usage of these sites.


15. Software Download

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Lasseters cannot and does not guarantee that files available for downloading through the site will be free of viruses, or other codes that may corrupt or destruct properties. A patron is solely responsible for implementing sufficient procedures and accuracy of data input and output, and for maintaining a means external to the site for the reconstruction of any lost data.  


16. Foreign Exchange

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16.1 Lasseters does not receive or take commissions on any credit card transaction. An exchange rate will be applied to players using credit cards to deposit funds into their Player accounts. The rate applied may vary depending on the card type used, and is dictated solely by the Player's Credit Card company.

16.2 For Players utilising alternative payment methods to deposit funds, Lasseters will apply the daily exchange rate as advised by our bank plus a nominal charge to cover transactional costs.


17. Restricted Jurisdictions

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17.1 Lasseters is not liable under the law of any Jurisdiction, other than the Northern Territory Government of Australia.

17.2 Under the Interactive Gambling Act 2001, players who are physically present in Australia are prohibited from creating a Demo/Points and/or Cash account at Lasseters.

17.3 Lasseters reserves the right to monitor the location from which you access the site and to block cash gaming for any Jurisdiction at any time without prejudice.

17.4 Current nominated non-gaming jurisdictions include:

  • Australia
  • Netherlands
  • United States of America
  • Turkey
  • Christmas Island


17.5 Players residing in other jurisdictions must satisfy themselves of the legality of their:
- Placement of Internet bets
- Depositing funds to their Player account
- Receiving funds


18. Limitation of Liability

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18.1 Lasseters shall not be liable for any:
- punitive, special, exemplary, incidental, consequential, direct or indirect damage; or
- damage for loss of profits, business interruption, loss of use of, or inability to use, the site including information or transactions provided or downloaded from the site, or any delay of such information or service, even if Lasseters or its authorized representatives have been advised of the possibility of such damage, or any claim attributable to errors, omissions or other inaccuracies in the service and/or materials or information downloaded through the site.

18.2 Malfunctions of any sort (software or hardware) voids Play. Lasseters will not be liable for any alleged winnings that are, in our sole discretion, the result of a system error or malfunction.


19. Indemnity

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You agree to indemnify Lasseters, its parent, subsidiaries and other affiliated companies, and their officers, directors, employees, agents, licensors, suppliers and any third party information and/or payment providers to the site from and against all losses, expenses, damages and costs, including reasonable legal costs, arising out of your use or misuse of this site or from any violation of this Agreement.


20. Choice of Law and Forum

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These Terms shall be governed by and construed in accordance with the laws of the Northern Territory of Australia. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms, the Privacy Policy or your use of this site shall be filed only in the courts located in the Northern Territory of Australia, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.


21. Miscellaneous

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21.1 Lasseters' failure to enforce strict performance of a provision of this Agreement shall not be construed as a waiver of any provision or right. Lasseters reserves the right to assign its rights and duties under this Agreement to any party at any time without notice.

21.2 Lasseters' failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.


Last Updated: January 2008


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