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1.1
To become a Lasseters Online Casino Player, you must
first of all register. When registering, you warrant to
Lasseters that:
- You are at least eighteen (18) years of age which is the
legal gambling age in the Northern Territory of Australia;
- The jurisdiction in which you reside or from where you access
the site is not a nominated non-gaming jurisdiction as set out
in section 17 of these terms;
- You have provided an email address that is controlled
solely by yourself; and
- You have provided your true, correct and complete details
on the site registration form.
- You are not physically present in Australia.
1.2 It is your sole responsibility to keep registration
information true, accurate and complete by notifying Lasseters Customer Support immediately of any change to registration
details by:
- Updating your registered email address under the "Account
Details" section - "Edit Details"
page; and/or
- Posting, Emailing or faxing to us a copy of an official
document to support your request to update your registration
details.
- Such documentation will become the property of Lasseters and will not be returned to you.
1.3 Subject to sections 1.1 and 1.2, Lasseters will
not be held liable for any incorrect information provided
by the Player that may result in the Player sustaining any
loss and/or damages.
1.4 Lasseters reserves the right to suspend and/or permanently
close any account registered with a User Name that contains
inappropriate or offensive language.
1.5 A registered Player may be classified as a Demo/Points player or
Cash Player. You may only register one account at Lasseters. Lasseters
reserves the right to suspend multiple accounts.
1.6 A Points/Demo Player is a Player who elects not to play for
cash. Players may play for points and/or cash within the one account.
1.7 If registering to play for cash, your account will be
categorized as 'Online'. As an Online registered player,
you will not be able to withdraw from your player account
until you have provided an appropriate form of identification
as proof of age and verification of place of residence.
1.8 Lasseters considers a copy of a valid driver's licence,
birth certificate, passport or age identification card as
appropriate proof of age.
1.9 Adequate proof of residential address will be recognized as a copy
of valid driver's licence, utility bill, rent receipt or
bank statement.
We are required by law to ask these documents of our players. For further information, including specific details on documents we consider eligible for use in verifying name, date of birth, and residential address, please refer to this link.
1.10 You must provide suitable identification, as specified
in sections 1.8 and 1.9, to Lasseters within ninety
(90) days of registering a cash player account. If a player
does not submit such proof of age identity, and place of
residence, then the Player's account will be suspended until
such time as suitable identification is received.
1.11 Our acceptance of your registration as a player is expressly
on condition that the Player cannot use the services of Lasseters
if the Player is physically present in Australia or in a nominated
non-gaming jurisdiction.
1.12 If Lasseters reasonably believes that a Player
is withholding information because the Player may have falsified
his/her name, address or age then Lasseters reserves
the right to suspend or permanently close the registered
account.
1.13 Following verification procedures, a Player is classified
as 'Age Confirmed' and is able to make withdrawals from
his/her cash account.
1.14 Lasseters reserves the right at any
time to withdraw its services from a Player if it appears to Lasseters
at any time that the Player has network data which indicates the
Player is physically in Australia or in a nominated non-gaming
jurisdiction.
1.15 When registering a player account at Lasseters Online you will have the option to subscribe to our mailing lists. Should you not wish to receive promotional or general information emails in regards to our site simply choose the unsubscribe option on the registration page. You may update your subscription details at anytime under the "Account Details", "Edit Details" page on our site or alternatively, simply contact support@lasseters.com.au and request to be unsubscribed.
1.16 Lasseters reserves the right to telephone players who choose to complete the optional telephone number field on the registration form. From time to time Lasseters may telephone a player in matters such as, but not limited to, Marketing/Promotional comments and technical issues, or other reasons as deemed appropriate by Lasseters Online.
1.17 Players registered at any gaming site/s operated by LCPL may receive email notifications such as but not limited to promotions and general information pertaining to other LCPL sites at which the player has not yet registered. Should players not wish for this to occur they are required to email Customer Support requesting to be unsubscribed.
2.1 Upon registering with Lasseters,
you will be required to create a User Name and Password to be
used when next signing onto the site. You will also be required
to create a Security Question and Answer for the purpose of verification,
in the event you forget your password. It is the responsibility
of each Player to keep his/her User Name, Password and Security
Answer confidential.
2.2 Your account is solely for your personal use. Under no circumstances,
may you permit any other person or third party to access and use
your account, User Name, Password and/or Security Answer, or accept
any winnings or prize.
2.3 Lasseters will not be held liable and
you indemnify Lasseters for any and all claims,
losses, damages and/or costs accrued by the Player where the Player
has disclosed his/her User Name, Password and/or Security Answer
to another individual.
2.4 Lasseters strongly recommends players
do not install software that automatically saves/displays players
login details and passwords. Lasseters will
not be held liable where a Player may have third party software
installed which automatically enters a Player's Password in their
Lasseters Account or where a Player may have
his/her Internet Browser configured to save passwords.
2.5 In the event that you believe your Password or Security Answer
is no longer secure, you should change your password or Security
question and answer immediately under the "Account Details" section
- "Change Password" or "Edit Security Question and Answer "
page. Alternatively you can notify us via email at support@lasseters.com.au,
whereupon you will be provided with full instructions.
2.6 Any wager/s made and accepted at Lasseters
using your User Name and Password will be treated as valid and
binding on you.
3.1 Requirements/Instructions on how to open and use your
Lasseters account are provided in the "Getting
Started" section of our site. In addition
to these requirements, you agree to all the terms contained
herein and to the Player Limits set out in section 5.
3.2 Deposits into Player accounts can be made online using
*VISA, *MasterCard, and through third party payment
providers. (*Note: Players depositing via credit card must use a card registered in their name
only).
As part of our verification procedures we may deposit a small amount to the credit card you used at our site, to verify that you are the card owner. We ask that you quote the correct amount which appears on your bank statement to our Customer Support staff. We will then upgrade your account in order for you to continue play.
We log IP address details against your credit card deposits, and will prosecute credit card fraud to the full extent of Australian and International Law.
3.3 Deposits into a Player account using third party payment
providers such as, but not limited to, NETELLER and Moneybookers,
will be processed by Lasseters once funds are received
from the third party payment provider, except where other
arrangements have been made with the Player.
3.4 It is your sole responsibility to make yourself aware
of the provisions and terms of agreement stipulated by the
third party payment provider/s. Lasseters is in no
way liable for any losses and/or damages suffered by the
Player arising from any negligence or other default, act
or omission by or on behalf of any third party payment provider/s.
3.5 Lasseters will not transfer any confidential
Player information to the third party providers as per our
Player Privacy
policy.
3.6 Deposits into Player accounts can also be made offline
via cheque, and telegraphic wire transfers. Players must have a registration level of Age
Confirmed to be eligible to use offline deposit methods.
3.7 Lasseters may at their discretion restrict Players
residing in particular jurisdictions from depositing funds
to their Player account via Credit Card or other methods.
Players who reside in these jurisdictions may therefore
deposit to their player account via Telegraphic Transfer
only.
3.8 Each time you make a deposit or place a bet/wager at
Lasseters you warrant that:
- you are over the age of 18 years
- that any financial instrument used by you at Lasseters does not have any additional person under the age
of 18 associated with it.
3.9
Only Players with a registration level of Bronze, Silver
and Gold may make withdrawals via third party payment providers,
such as but not limited to FirePay and NETELLER.
3.10 Winnings are subject to Lasseters verification procedures
before payment. Lasseters may charge a nominal fee
when players choose to make a withdrawal from their Lasseters cash account to cover transactional costs. Players
requesting a stop payment/buy back on a cheque may be charged
a nominal fee.
3.11 Players who deposit funds to their Lasseters Online account without placing a bet, and wish to make a withdrawal, will incur a 5% processing fee on the total deposit amount. Additionally as per our Austrac requirements, Lasseters is obligated to report the details of such a transaction as suspicious under the Anti-money laundering act. Any repeat behaviour of this type will result in the players withdrawal being declined, until such time as turnover requirements have been met on the total deposit amount.
3.12 Lasseters reserves the right to charge additional
transaction fees where multiple withdrawals (more than 5)
are made within a 24-hour time period.
3.13 Players collecting wins from Lasseters are exempt
from paying tax on prize monies in Australia. Lasseters pays all gaming taxes to the Northern Territory Government
of Australia.
3.14 The minimum withdrawal amount from your Lasseters Online account is 20 units of the currency of your account. (So, $20 for a USD account, £20 for a GBP account, and €20 for a Euro account.)
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4.
Use of Customer Support Facilities
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4.1 To ensure you receive the very best customer service
experience, Lasseters has developed email and chat
facilities for your use. When using our support email and
chat facilities, you agree not to transmit, send or display
content containing any of the following:
- Statements that defame, abuse or threaten Lasseters
staff;
- Tasteless, bigoted or inappropriate remarks;
- Any material that endeavors to sell, solicit or aggravate
Lasseters staff;
- The distribution of unauthorized copyright material including
computer programs, recordings, photos, designs and artwork;
and
- Any material that contains obscene, vulgar or indecent
photographs, images or language.
4.2 Players breaching these terms may be subject to litigation
or prosecution under appropriate law.
4.3 A Player attempting to damage, defame or slander the
reputation of Lasseters will be excluded from the
site indefinitely and their player account suspended or
closed permanently.
4.4 A Customer Care Supervisor has the right to remove a
Player from the support chat facility for any reason without
providing the Player with any reason for the eviction.
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5. Player Limits and Registration Levels
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5.1
'Online' registered Players have a default deposit limit
of $500 per month when depositing to their Player account.
A lower deposit limit may be set if requested. Online
registered Players may not withdraw funds from their player
account until they have provided the appropriate identification
to become Age confirmed (See: Sections 1.8, 1.9 and 1.13).
5.2 'Age Confirmed' Players have a default deposit limit
of $2,500 per month when depositing to their Player
account.
5.3 A Player's registration level may be upgraded
to Bronze when their address has been confirmed. To confirm his or her address, a player can:
- Contact Customer Care and request that a PIN code letter be sent to his or her postal address, or
- Request a withdrawal by cheque, and then verify his or her cheque number with Customer Care.
Players at these levels can also withdraw funds from their account via NETELLER, Moneybookers, Click2Pay, Instadebit and Cheque.
A 'Bronze' Player has a default deposit limit of $5,000.
Upon request and subject to approval, you may apply for
an increase in this limit.
5.4 Subject to approval, players may be eligible for Silver, Gold or Diamond membership status. Lasseters may establish
limits on the amount you may deposit at these levels and
vary such limits from time to time.
5.5 As a responsible gaming operator, Lasseters
has implemented a seven (7) day cooling off period when
increasing a Player's deposit limit. The seven
(7) day cooling off period will commence upon a Player's
application for an increase. For full details, please
refer to the Lasseters Responsible
Gaming Policy that is incorporated by reference
into these Terms.
5.6 Lasseters may at their discretion lower the default deposit limits for players residing in particular jurisdictions.
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6.
Account Exclusions, Suspensions & Closures
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6.1 A Player may request to be excluded or
can exclude themselves from the site at anytime. Upon initiating
an exclusion the Player will not be able to play for the period
selected.
6.2 If a Player self excludes three (3) times a permanent ban
will be applied to that player account. This is a restriction
set in place by the Northern Territory Government of Australia
and, therefore, not negotiable unless taken up by the Player concerned
with the Northern Territory Government directly.
6.3 Lasseters, reserves the right to ban
players indefinitely, who have permanently self excluded themselves,
from participating at other Internet gaming sites operated by
Lasseters Casino Pty Ltd (LCPL).
6.4 Lasseters reserves the right to permanently
exclude a Player from the site where the Player is in breach of
these Terms and may at its discretion pay the balance of the Player's
account to the Player where the Player is not under investigation
(refer to section 9.3)
6.5 Lasseters reserves the right to suspend
a Player's account as a result of, but not limited to the following
reasons:
- Too many successive failed "security Answer " or
"password" attempts;
- Deposit reversals;
- Rejected Credit Details;
- Failure to provide and maintain true, accurate and complete
registration details (See: section 1.2);
- Failure to provide sufficient identification (See: sections
1.8, 1.9);
- Inappropriate use of customer support facilities (See: section
4);
- Compliance with our Responsible Gaming Policy; and/or
- Player misconduct.
6.6 Lasseters reserves the right to suspend
a Player's account indefinitely, if there is a breach of these
Terms of Use.
6.7 Lasseters may place a stop payment on
any funds to be issued to a Player or temporarily place a suspension
on a Player's account, if it considers that payment of such funds
or continuance of the account is affected by illegality or constitutes
an offense at law, or if the Player is under investigation (refer
to section 9.3).
6.8 If you attempt to defraud Lasseters or
any other gaming site operated by Lasseters Casino Pty Ltd (LCPL),
in any way, including without limitation through the use of credit
cards or any other payment method, regardless of the outcome,
or if you fail to honour credit card or other payment method deposits
or "charge back" any deposit/s made to your account,
Lasseters will undertake the following courses
of action:
- We will suspend your account indefinitely;
- All winnings to which you might otherwise be entitled will be
forfeited;
- Refer any charge backs along with your player details to a debt
collection agency;
- We reserve the right to recover any fees from you that LCPL
may be charged from a collection agency; and
- Lasseters reserves the right to issue common
law proceedings against you.
6.9 A suspended account becomes dormant after a period of 183
days. All dormant accounts are considered closed, and the balance
of a Player's account will be withdrawn by Lasseters.
The Player is entitled to apply to have these funds returned to
them if application occurs within five years of the date on which
the account becomes dormant.
6.10 In the event of a Player's death, the balance of the Player's
account or any prizes arising from entry into a promotion/competition
will automatically form part of the deceased Player's estate.
Lasseters will request the claimant to supply
a copy of the death certificate and a certified copy of proof
of entitlement such as a grant of probate of the will and final
testament.
7.1 If a Player fails to finish a multi-state
game before signing out of the site, that game will remain unfinished in our system for a period of 183 days.
7.2 If a Player fails to complete an unfinished game within 183
days, the account is considered dormant and will result in the
wager amount being forfeited to the NT Government of Australia.
The Player is entitled to apply to the NT Government to have these
funds returned to them if application occurs within five years
of the date on which the account becomes dormant.
7.3 Subject to 7.2, the Lasseters system
will terminate all unfinished games after 183 days has elapsed.
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8.
Promotions/Competitions
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8.1 Lasseters may promote
its Internet gaming service via promotions/competitions, to which
entrants must be at least 18 years of age and must not reside
in a nominated non-gaming jurisdiction as set out in section 17.
8.2 Lasseters reserves the right to withdraw
promotional funds from a player account if these funds have not
been bet/wagered within 14 days of receipt.
8.3 For full details, please refer to the Promotions/Competitions
Terms & Conditions incorporated by reference into these
Terms of Use.
9.1
The Australian Federal Government's National Privacy principles
are set out in the 'Privacy Act' 1988 (Cth). Lasseters is committed to protecting Player privacy by acting
in accordance with the requirements of the Act. For full
details, please refer to the Lasseters Privacy
Policy that is incorporated by reference into
these Terms.
9.2 The Lasseters Privacy Policy provides that we will not sell, rent or distribute a Player's personal information to a third party.
9.3 Section 9.2 will not apply where, subject to section
40 'Investigations' of the 'Privacy Act' 1988 Cth, a Player
is under official investigation by any government, judicial,
or state authorized regulating body for reasons of fraud,
terrorist activity, money laundering or any other illegal,
illicit, criminal activity.
9.4 Sharing of Player information - LCPL reserves the right to cross reference player information between its Online Gaming entities as set out in the Privacy Policy. By accepting the Privacy
Policy and Terms you consent to the use of your personally identifiable information in the manner described in the Lasseters Privacy Policy.
Lasseters may share your personal data with our Regulators (Northern Territory Government of Australia) when permitted to do so and other Government agencies in order to comply with our obligations under Australia's anti-money laundering and counter-terrorism financing (AML/CTF) Acts.
Lasseters does not warrant or suggest that Internet gaming
or any such Trade Lotteries comply with the legal requirements
of any jurisdiction other than the Northern Territory
of Australia. It is the sole responsibility of the player
to satisfy his/herself of the legal requirements within
that jurisdiction.
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11.
Advertising Legal Restrictions
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Where the law of any jurisdiction outside of
the Northern Territory prohibits Lasseters
from advertising gambling, this site is not intended to act as
an advertisement in that jurisdiction. A person residing within
a nominated non-gaming jurisdiction (See: section 17) should immediately
cease and desist their inspection of such material.
12.1 All Lasseters games are conducted under Government
approval. All Players agree to submit to the jurisdiction
of the courts of the Northern Territory of Australia and
to all Australian courts of higher appellate jurisdiction
in respect of all matters arising pertaining to the Lasseters Terms of Use and Policies.
12.2 If a claim for a gaming win is made by a
claimant within 5 years of the end of the game, Lasseters will immediately attempt to resolve the claim.
12.3 If Lasseters is unable to resolve the claim,
the claimant will be notified by email of the decision
and be further advised that they are entitled to apply
to, the Director of Gaming Northern Territory Government
for a review of the decision within 10 days of receiving
such notice.
12.4 If a request is made to the Director, the Director
may carry out investigations considered necessary to resolve
matters in the dispute and must determine whether the
prize or gaming win is to be given to the claimant or
not.
12.5 Entitlement to a gaming win lapses if not
claimed within 5 years. If a gaming win is not
claimed within 5 years after the end of the game in which
the gaming win was won, the entitlement to the
gaming win is extinguished.
13.1
All content on the site is for personal, non-commercial
use only. Players must not use the site or Lasseters
support chat facility to deal in securities, conduct any
business or illegal activity. If a Player is found to
be using the Lasseters site for any reason other
than that of personal use, Lasseters will close
the account of the Player and ban their future use of
the site.
13.2 Content on the site is not to be reproduced or distributed
without the prior written consent of Lasseters.
Lasseters own the copyright in all content on the
site. Anyone found using a Lasseters registered
trademark or any of the copyright content at this site
without prior written consent from Lasseters may
be subject to litigation.
13.3 While considerable care has been taken in compiling
and updating content on the site, Lasseters does
not guarantee the accuracy of such content. To the extent
permitted by law, Lasseters excludes all warranties
in relation to the content and is not liable for any damage,
loss, cost or expense incurred by any person using the
site.
13.4 You will not violate or attempt to violate the security
of Lasseters and you must not hack into Lasseters, the computer systems that support it or the computer
systems of others users of Lasseters. Hacking means
unauthorized access, malicious damage and/or interference
and includes, without limitation, mail bombing, propagating
viruses, worms or other types of malicious programs, deliberate
attempts to overload a computer system, broadcast attacks
or any other method designed to damage or interfere with
the operation of a computer system or website.
13.5 Subject to Government approval Lasseters reserves
the right to withdraw a game/s from the site indefinitely
at any time with/without notice.
13.6 Lasseters may at its sole discretion make
changes to the pay tables/rates applying to the Lasseters games. It is the player's responsibility to be
aware of the payout rate applying to each game before
choosing to place a bet/wager on that game.
14.1
The Lasseters site contains links to other sites
not operated by Lasseters. Lasseters does
not control those sites and cannot be held responsible
for their content. Providing such links is not intended
as an endorsement of any goods, services, policies or
content on those sites.
14.2 Lasseters will not be liable for any damages,
losses (or other) to players that may be experienced due
to usage of these sites.
Lasseters cannot and does not guarantee that files available
for downloading through the site will be free of viruses,
or other codes that may corrupt or destruct properties.
A patron is solely responsible for implementing sufficient
procedures and accuracy of data input and output, and
for maintaining a means external to the site for the reconstruction
of any lost data.
16.1
Lasseters does not receive or take commissions
on any credit card transaction. An exchange rate will
be applied to players using credit cards to deposit funds
into their Player accounts. The rate applied may vary
depending on the card type used, and is dictated solely
by the Player's Credit Card company.
16.2 For Players utilising alternative payment methods
to deposit funds, Lasseters will apply the daily
exchange rate as advised by our bank plus a nominal charge
to cover transactional costs.
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17.
Restricted Jurisdictions
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17.1
Lasseters is not liable under the law of any Jurisdiction,
other than the Northern Territory Government of Australia.
17.2 Under the Interactive Gambling Act 2001, players who are physically present in Australia are prohibited from creating a Demo/Points and/or Cash account at Lasseters.
17.3 Lasseters reserves the right to monitor the
location from which you access the site and to block cash
gaming for any Jurisdiction at any time without prejudice.
17.4 Current nominated non-gaming jurisdictions include:
- Australia
- Netherlands
- United States of America
- Turkey
- Christmas Island
17.5 Players residing in other jurisdictions must satisfy
themselves of the legality of their:
- Placement of Internet bets
- Depositing funds to their Player account
- Receiving funds
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18.
Limitation of Liability
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18.1
Lasseters shall not be liable for any:
- punitive, special, exemplary, incidental, consequential,
direct or indirect damage; or
- damage for loss of profits, business interruption, loss
of use of, or inability to use, the site including information
or transactions provided or downloaded from the site,
or any delay of such information or service, even if Lasseters or its authorized representatives have been advised
of the possibility of such damage, or any claim attributable
to errors, omissions or other inaccuracies in the service
and/or materials or information downloaded through the
site.
18.2 Malfunctions of any sort (software or hardware) voids
Play. Lasseters will not be liable for any alleged
winnings that are, in our sole discretion, the result
of a system error or malfunction.
You
agree to indemnify Lasseters, its parent, subsidiaries
and other affiliated companies, and their officers, directors,
employees, agents, licensors, suppliers and any third
party information and/or payment providers to the site
from and against all losses, expenses, damages and costs,
including reasonable legal costs, arising out of your
use or misuse of this site or from any violation of this
Agreement.
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20.
Choice of Law and Forum
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These
Terms shall be governed by and construed in accordance
with the laws of the Northern Territory of Australia.
You expressly agree that the exclusive jurisdiction for
any claim or action arising out of or relating to these
Terms, the Privacy
Policy or your use of this site shall be filed
only in the courts located in the Northern Territory of
Australia, and you further agree and submit to the exercise
of personal jurisdiction of such courts for the purpose
of litigating any such claim or action.
21.1
Lasseters' failure to enforce strict performance
of a provision of this Agreement shall not be construed
as a waiver of any provision or right. Lasseters
reserves the right to assign its rights and duties under
this Agreement to any party at any time without notice.
21.2 Lasseters' failure to act with respect to
a breach by you or others does not waive its right to
act with respect to subsequent or similar breaches.
Last Updated: January 2008
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